At slwordpress, we’re committed to your complete satisfaction. We understand that unforeseen issues can arise with WordPress themes and plugins.
While our digital products are non-returnable due to their nature, we’ll do our best to accommodate you.

Our Refund Process:

If you’re unhappy with your purchase for any reason, please contact us within 7 days of purchase at info@slwordpress.com.
Explain your concerns, and we’ll work with you to find a solution. This may include troubleshooting, providing alternative solutions, or, in exceptional circumstances, issuing a partial or full refund. We may request access to your website to assist with troubleshooting.

Factors We Consider:

• Severity of the issue: Minor bugs or incompatibility issues with specific plugins are typically addressed through our support channels https://slwordpress.com/index.php/contact/. Significant problems preventing use of the theme or plugin will be given higher priority.
• Timely reporting: The sooner you report an issue, the easier it is for us to assist you.
• Cooperation: We appreciate your cooperation in troubleshooting. Providing detailed information, including screenshots and error logs, helps us resolve the issue quickly.

Exclusions:

Refunds are unlikely to be issued for issues related to:

• Incorrect usage: Problems arising from failure to follow instructions or our documentation.
• Compatibility issues: Problems stemming from conflicts with other themes, plugins, or your hosting environment.
  We strongly recommend reviewing system requirements before purchasing.
• Changes of mind: Simply deciding you no longer want the product.
• Customization requests: Support does not cover custom modifications or coding requests.

We strive to provide excellent customer service. Contacting us is the first step toward resolving any problems you encounter. Visit https://slwordpress.com/ for more information.